92.5 percent of EFOY fuel cell owners recommend it to their friends!

Brunnthal/Munich, Germany, January 16, 2015 – EFOY fuel cells make customers happy: In a 2014 customer satisfaction poll performed by SFC Energy 92.5 percent of almost 2,000 EFOY fuel cell owners said that they would recommend it anytime.

The reasons are - in the polled sequence - easy operation, autonomy and independence, reliability, no noise, and the fact that the fuel cell is always available, 24/7, whenever and wherever.

EFOY owners especially like to use their fuel cell in hybrid mode: 67.5 percent of them also own a solar module. 32 percent have a second on-board battery, only 7.5 percent still take a generator along. 21 percent of EFOY owners use the EFOY COMFORT as sole power supply.
The top reason why motor home owners buy an EFOY COMFORT is independence (77 percent). 66 percent do not get enough power from their solar module, 31 percent travel mostly in winter, and 25 percent of EFOY COMFORT owners need a lot of power. Almost 10 percent say that they bought the fuel cell because their retailer recommended it.

In the 2014 poll the percentage of boat owners (now 6 percent) has increased by 100 percent over SFC Energy’s last customer satisfaction analysis. This proves the rising popularity of the silent, environmentally friendly EFOY COMFORT power supplies on boats and yachts.

Almost half of the owners polled (more than 40 percent) have purchased SFC Energy’s warranty extension package, which prolongs the warranty period from the regular two to three resp. five years.

The owners polled awarded excellent marks for SFC Energy’s service and fuel cartridge network.

“We are proud to see that our customers are happy with us and our power supplies”, says Dr. Peter Podesser, CEO of SFC Energy. “Silent, reliable, environmentally friendly power, anytime, in any weather, without any user intervention - this is our customer promise. The poll shows that we fully live up to it.”

Additional information on SFC Energy and the EFOY fuel cells at www.sfc.com, www.efoy-comfort.com and www.efoy-pro.com

About SFC Energy Group
SFC Energy AG is a leading provider of hybrid solutions to the stationary and portable power generation markets. SFC is the number one supplier of fuel cells, with almost 30,000 fuel cells sold to date. The Company has award-winning products and serves a range of applications in the Oil & Gas, Security & Industry and Consumer markets. The Company is headquartered in Brunnthal/Munich, Germany, operates production facilities in the Netherlands, Romania, and Canada, and sales offices in the U.S and Canada. SFC Energy AG is listed on the Deutsche Boerse Prime Standard (WKN: 756857 ISIN: DE0007568578).